The purpose of this document is to explain how to contact a tutor. There are two methods available to students who need assistance from our tutoring department. Tutors can assist with grade disputes, tutoring help, exam resets, tutorial assistance, technical help, and grade transfers.
Method number 1:
Call 1-800-224-7234 and ask to be transferred to an available tutor, Monday-Friday 8:30am-8:30pm est. If no tutor is available, a ticket will be placed on the students account for a tutor to call the student within 24-48 hours.
Method number 2:
Please follow these steps to access tutors in the Ashworth community.
Login to the Ashworth Community (http://community.ashworthcollege.edu) with your Email and Password.
After logging in, you'll see a Support link to the left of the search box. Hoover over the Support link and select Study Hall:
After clicking on the Study Hall link, you'll be at the home page of Study Hall. You’ll see a Discussions tab. Please click the Discussions tab.
You’re now in the Discussions section of Study Hall. Click the green Actions tab to the right of the screen. That will open a drop down, then click Start a discussion.
Next, create a relevant title including the subject you’re having trouble with in the title space at the top. Then type your question in the large empty space provided. Please try to be as descriptive, and clear as possible, maybe even provide examples.
The final step, once you’ve completed asking your question, is to Post Message. Scroll down to the bottom of the page, and then click Post Message. (Optional) Under Categories, you can select the relevant tutorials to the subject of your question to help other students find it.
