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Why Can't I Access The Student Portal?

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The purpose of this document is to explain how to reset your password if you're unable to login to the Student Portal.

 

We encourage you to watch this video covering the Password Reset process.  If you're unable to watch video or are still unsure how to reset your password, please follow the detailed instructions below. 

 

                                      

 

Go to https://students.ashworthcollege.edu

 

Student Portal Login Screen.png
Click on the Recover it here link.



recover it here link.png

 

 

The following screen will appear.  Enter the Email Address that's associated with your Student Account as your Student Account.  Click on Submit.

 

Reset Your Password Page.png

 

 

You'll see the following screen with a message verifying that a Password Reset Link has been to sent to your Email Address.

reset your password thank you message .png

 

 

Check your Email for the Password Reset Link.  The Email is entitled Password Reset Request.  Please allow up to 5 minutes for the Email to arrive. 

 

password reset email.png

 

Click on the Password Reset link.  You'll see the following screen.  Please enter your new password.  If the Password Reset link has has expired, please request your password again following the steps above. 

 

 

Enter Your New Password.png


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