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Why Can't I Access The Student Portal?

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The purpose of this document is to explain how to reset your password if you're unable to login to the Student Portal.

 

We encourage you to watch this video covering the Password Reset process.  If you're unable to watch video or are still unsure how to reset your password, please follow the detailed instructions below. 

 

                                      

 

Go to https://students.ashworthcollege.edu

 

Student Portal Login Screen.png
Click on the Recover it here link.



recover it here link.png

 

 

The following screen will appear.  Enter the Email Address that's associated with your Student Account as your Student Account.  Click on Submit.

 

Reset Your Password Page.png

 

 

You'll see the following screen with a message verifying that a Password Reset Link has been to sent to your Email Address.

reset your password thank you message .png

 

 

Check your Email for the Password Reset Link.  The Email is entitled Password Reset Request.  Please allow up to 5 minutes for the Email to arrive. 

 

password reset email.png

 

Click on the Password Reset link.  You'll see the following screen.  Please enter your new password.  If the Password Reset link has has expired, please request your password again following the steps above. 

 

 

Enter Your New Password.png


How Do I Manage And Edit My Student Profile?

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The purpose of this video is to explain how to manage your Student Profile.  Please note that you will be managing your Student Profile within the Student Portal.

 

                                        

How Do I Login To The Ashworth Community?

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The purpose of this document is to explain how to login to the Ashworth Community. 

 

You don't actually login to the Ashworth Community directly.  You login through the Student Portal. 

 

Please follow these instructions to login to the Student Portal, which will then automatically log you in to the Ashworth Community as well. 

 

Go to https://students.ashworthcollege.edu

 

Ashworth College Portal Login Page.png

 

Login with your Username (usually email address) and Password. 

 

You'll be taken to the Student Portal Home Page.

 

student portal dashboard.png

 

Click on the Community Banner at the top of the page.  You'll be taken to the Community and already be logged in.

 

Click on the Student Portal link in the upper right hand corner of Community when you're ready to return to Student Portal!


 

community home page.png

How To Access Your Courses In Student Portal

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The purpose of this document is to explain how to access your Courses in the Student Portal. 

 

Please follow these steps to access your Courses in the Student Portal.

 

Go to the Student Portal Portal Login Page at https://students.ashworthcollege.edu

 

new student portal login page.png

 

Login with your Username (usually email address) and Password.

 

You'll be taken to the Student Portal Home Page.

 

Click on the Courses link.

 

Courses link in New Student Portal.png

 

 

You're now at the home page of your Courses.  All of your Courses are provided in the Quicklinks and also under the My Sites tab. 

 

 

online course screenshot.png

 

 

Click on a the given Course link to access that Course.  You'll be taken to the home page of that Course.

 

 

online course 2.png

 

All of your Course Lessons will be displayed in the left hand navigation bar. 

 

 

online course 2.png

When you click on a given Lesson, you'll be taken to the home page of that Lesson.

 

 

online course 3.png

How Do I Login To The Student Portal?

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The purpose of this document is to explain how to login to the Student Portal. 

 

Please follow these instructions to login to the Student Portal.

 

Go to the Student Portal Login Page at https://students.ashworthcollege.edu

 

Ashworth College Portal Login Page.png

 

Login with your Username (usually email address) and Password. 

 

You'll be taken to the Student Portal Home Page.

 

student portal dashboard.png

 

 

If you're unable to login to the Student Portal, you'll need to reset your password. 

 

We encourage you to watch this video covering the Password Reset process.  If you're unable to watch this video or are still unsure how to reset your password, please follow the detailed instructions provided below the video.

 

                                      

 

Go to https://students.ashworthcollege.edu

 

Student Portal Login Screen.png
Click on the Recover it here link.



recover it here link.png

 

 

The following screen will appear.  Enter the Email Address that's associated with your Student Account as your Student Account.  Click on Submit.

 

Reset Your Password Page.png

 

 

You'll see the following screen with a message verifying that a Password Reset Link has been to sent to your Email Address.


reset your password thank you message .png

 

 

Check your Email for the Password Reset Link.  The Email is entitled Password Reset Request.  Please allow up to 5 minutes for the Email to arrive. 

 

password reset email.png

 

Click on the Password Reset link.  You'll see the following screen.  Please enter your new password.  If the Password Reset link has has expired, please request your password again following the steps above. 

 

 

Enter Your New Password.png

How Do I Check The Status Of A Shipment?

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The purpose of this document is to show you how to check the status of a shipment in the Student Portal.

 

Hover over the Account tab.  You'll see a Shipments link appear in the drop down.  Click on Shipments.

 

shipments tab.png

 

You're now on the Shipments Page.  A physical/mailed shipment will have a truck next to it.  A course delivered online will have a computer icon next to it.

 

shipments page.png

 

If a given shipment has a tracking number, click on the tracking number and you'll be redirected to the FedEx or UPS tracking information for that shipment.

 

tracking page.png

Where Can I Download James Madison High School Student Handbook?

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The James Madison High School Student Handbook is attached to this Document. 

Where Can I Download Ashworth College Graduate Student Handbook?

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The Ashworth College Graduate Student Handbook is attached to this Document. 

 

It's very important that you closely review the Student Handbook as you get started as a student and utilize it as a trusted resource for school policies, procedures, and forms moving forward.


2014 High School Academic Catalog

Will I Be Notified When Ashworth Receives My Transcripts?

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Once the transcripts arrive, they are scanned into our system. Please keep in mind this process can take up to 72 hours. Once we have scanned your transcript, we will send you an e-mail notification. After you receive the email notification, expect to have your transcript evaluated within 7-10 business days. Once the evaluation is complete, the information will update in your student portal (check your student portal periodically). If you have not received an email notification within 7-10 business days after the transcripts were sent, then please contact your previous school for a status report.


Fax number: 770-729-8578


Mailing address: Po Box 923147 Norcross, GA 30010

 


Why Are My Lessons Not Appearing?

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If your lessons are unavailable, but you can still access your student portal, then your account is most likely overdue. Once your account becomes current, your lessons will be re-activated within 24 hours.

How Do I Request The Next Course?

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Students can manually request to have subsequent courses open. The decision is made on a case-by-case basis. There are 3 methods available.

 

Method 1 (Most frequency used):

 

Please follow these steps to request your next lesson(s) in the Student Help Desk.

 

 

Login to the Ashworth Community with your Email and Password. (http://community.ashworthcollege.edu)

 

After logging in, hover over the Support tab, and click Student Help Desk.

pic1.png

Once you're inside the Student Help Desk, click Discussions.

pic2.png

Inside the Discussions area, click the green Actions tab on the top right, and select start a discussion.

pic3.png

In the discussion title space, list your request, and inside the document space, list the course code of the course(s) you need opened.

pic4.png

Once your request is finished, click Post Message.

pic5.png

Method 2:

 

You can call the student services department Monday-Friday 8:30am-8:30pm, and Saturdays 8:00am-5:00pm to place a request over the phone at 1-800-224-7234.

 

Method 3:

 

You can also e-mail the student services department at education@ashworthcollege.edu, please allow 2-3 business for a reply.

My Next Course Was Opened, But I Can't Access It.

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When students have subsequent courses opened, the course is added to ‘Quicklinks’ in the My Workspace section of the Student Portal. If you have multiple courses open, or completed, you may have to manually add the course to the available course list. A maximum of four courses can be available there at any given time.

 

First, Login to the Ashworth Community (http://community.ashworthcollege.edu) with your Email and Password, and click Student Portal.

doc1.png

 

Once you’re inside the Student Portal, click the ‘Lessons’ tab.

doc2.png

 

After you enter the ‘Lessons’ area, you’ll notice a Quicklinks bar at the top.  The Quicklinks bar can only contain up to four courses, and you can only access the lessons of the courses shown in the Quicklinks bar.

doc3.png

 

Sometimes, after a course has been opened, you have to manually add the new course to the Quicklinks bar. If you have four courses already showing, you will have to remove one to create space for your new course. Start by clicking the ‘Edit’ tab.

doc4.png

 

Clicking on the ‘Edit’ tab will take you into My Workspace. In the My Workspace section, you have the ability to customize your Quicklinks tabs. There will be two boxes. The left-hand box will contain the available courses; the right-hand box will contain courses that are available but hidden (only courses in the left-hand box are accessible). New courses are sometimes automatically put in the hidden section. It’s a good idea to check your My Workspace for new course availability before contacting a support department.

doc5.png

 

If a newly opened course is added to the My Hidden Sites section, simply move it in the Top 3 Sites section. This will add the course to your Quicklinks bar, and give you access to the course materials. Please note that if there are four or more courses showing already, you will have to move it to the My Hidden Sites section. There cannot be more than four courses in the Quicklinks bar. If there are more than four courses in the left-hand box, only the top four will show in the Quicklinks bar.

 

To move a course from My Hidden Sites, simply click the course you want, and then click the ‘left facing arrow’. For example, I will move EN130.1.1 English Composition II.

doc10.png

 

Notice the course is now inside the left-hand box under The Top 3 Sites.  Make sure the course you need is within the top four. If it’s not in the top four, simply click the course, and click the ‘up arrow’ on the left side of the screen until it is. Remember to click Update Preferences.

doc6.png

 

Once the course is successfully moved and updated, click the Home button at the top left corner. This will take you back to your Student Portal.

doc7.png

 

You should notice that EN130.1.1 English Composition II is now available.

doc8.png

How Long Will It Take For My Assignment To Be Graded?

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Online assignments:

 

Multiple choice assignments that are submitted online are graded immediately.

 

Hand graded assignments:

 

Assignments that are graded by your instructor can take up to 7-10 business days. If your assignment has not be graded within the expected timeframe, please post a grade request in the student help desk section of the community -- http://community.ashworthcollege.edu/community/support/student-help-desk.

 

Thanks!

logogsss.png

Why Is There A Discrepancy Between The Student Portal and Sakai?

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The discrepancies are sometimes due to retakes that you've taken. The scores for the retakes will only count towards the final grade if you did not pass the first attempt. Since you passed the first attempts on the exams that have been retaken, the additional scores will not count. The scores listed under the "Grades" tab in the Student Portal are correct.

 

Additionally, the written section of an assignment may not be reflected in the sakai grade, because the instructor has not graded yet. The student portal will eventually show the accurate and final grade, consisting of all sections. We encourage our students to wait until the student portal grade shows, and give the appropriate amount of time for hand graded sections (7-10 business days).

 

Thanks!

 

logogsss.png


Why Can't I Access The Student Portal?

$
0
0

The purpose of this document is to explain how to reset your password if you're unable to login to the Student Portal.

 

We encourage you to watch this video covering the Password Reset process.  If you're unable to watch video or are still unsure how to reset your password, please follow the detailed instructions below. 

 

                                      

 

Go to https://students.ashworthcollege.edu

 

Student Portal Login Screen.png
Click on the Recover it here link.



recover it here link.png

 

 

The following screen will appear.  Enter the Email Address that's associated with your Student Account as your Student Account.  Click on Submit.

 

Reset Your Password Page.png

 

 

You'll see the following screen with a message verifying that a Password Reset Link has been to sent to your Email Address.

reset your password thank you message .png

 

 

Check your Email for the Password Reset Link.  The Email is entitled Password Reset Request.  Please allow up to 5 minutes for the Email to arrive. 

 

password reset email.png

 

Click on the Password Reset link.  You'll see the following screen.  Please enter your new password.  If the Password Reset link has has expired, please request your password again following the steps above. 

 

 

Enter Your New Password.png

How Do I Manage And Edit My Student Profile?

$
0
0

The purpose of this video is to explain how to manage your Student Profile.  Please note that you will be managing your Student Profile within the Student Portal.

 

                                        

How Do I Login To The Ashworth Community?

$
0
0

The purpose of this document is to explain how to login to the Ashworth Community. 

 

You don't actually login to the Ashworth Community directly.  You login through the Student Portal. 

 

Please follow these instructions to login to the Student Portal, which will then automatically log you in to the Ashworth Community as well. 

 

Go to https://students.ashworthcollege.edu

 

Ashworth College Portal Login Page.png

 

Login with your Username (usually email address) and Password. 

 

You'll be taken to the Student Portal Home Page.

 

student portal dashboard.png

 

Click on the Community Banner at the top of the page.  You'll be taken to the Community and already be logged in.

 

Click on the Student Portal link in the upper right hand corner of Community when you're ready to return to Student Portal!


 

community home page.png

How To Access Your Courses In Student Portal

$
0
0

The purpose of this document is to explain how to access your Courses in the Student Portal. 

 

Please follow these steps to access your Courses in the Student Portal.

 

Go to the Student Portal Portal Login Page at https://students.ashworthcollege.edu

 

new student portal login page.png

 

Login with your Username (usually email address) and Password.

 

You'll be taken to the Student Portal Home Page.

 

Click on the Courses link.

 

Courses link in New Student Portal.png

 

 

You're now at the home page of your Courses.  All of your Courses are provided in the Quicklinks and also under the My Sites tab. 

 

 

online course screenshot.png

 

 

Click on a the given Course link to access that Course.  You'll be taken to the home page of that Course.

 

 

online course 2.png

 

All of your Course Lessons will be displayed in the left hand navigation bar. 

 

 

online course 2.png

When you click on a given Lesson, you'll be taken to the home page of that Lesson.

 

 

online course 3.png

Where Can I Download Ashworth College Graduate Student Handbook?

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It's very important that you closely review the Student Handbook as you get started as a student and utilize it as a trusted resource for school policies, procedures, and forms moving forward.

 

The Ashworth College Graduate Student Handbook can be accessed in the Student Portal at the following link:

 

https://students.ashworthcollege.edu/learning/documents

 

Please note that you will have to login to the Student Portal in order to access the Student Handbook.

 

student handbook screenshot.png

 


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